Frequently Asked Questions

How does 24/7 Investigations make sure it doesn't break the law or jeopardize the client's position?

We recognize that conducting a private investigation illegally, unethically or improperly could lead to a "bad faith" lawsuit against our client. Further, we are always conscious of the fact that the evidence we gather may need to be used in court. As such, we take care to obtain all of our evidence legally. We understand trespassing laws and privacy laws including provincial and state laws.

Can the information obtained by 24/7 Investigations be used in court?

Generally speaking, yes. All evidence that is obtained by 24/7 Investigations is professionally documented, detailed and organized for court presentation. However, the applicability and validity of the evidence in questions depends on the nature of your case and its use should be discussed with your lawyer.

What exactly is surveillance and how is it conducted by 24/7 Investigations?

Surveillance is the discreet observation of a person or persons, and is used in many types of private investigation services. Whether you need proof of infidelity, insurance fraud, workers' Compensation fraud, or other legal matters that require hard evidence, there is simply no better way to document facts than with irrefutable video or photographic evidence obtained during surveillance. We have the training and the experience to legally, discreetly and confidentially obtain the evidence you need to confirm your suspicions. We will obtain video or photographic evidence, provide you with an investigative report and, if necessary, testify to the facts in a court of law. Furthermore, we ensure that all information obtained by us is obtained in a legal manner and is professionally documented, detailed and organized for court presentation.

How do you conduct private investigations for insurance fraud?

A private investigation for an insurance claim must be conducted properly, in a fair and objective manner, as well as thoroughly. An insurance company is not paying for a private investigator to go out in the field, aim a camera, press record and then call it an investigation; they need more. As experienced private investigators, we understand this. We do more than just hold a video camera, we conduct a claims investigation that is thorough, from our receipt of the initial assignment to your receipt of the investigative report, video and/or photographic evidence. Our reports, although clear and concise, include details beyond simple observations, identifying possible leads and providing recommendations, should further private investigation services be warranted.

Do you conduct private investigations on personal relationships, whether it be an existing marriage or otherwise?

Knowing who you are dealing with in a personal situation or relationship is essential in today's world. Whether you are talking to someone over the internet, dating, or getting married, before you take the next step you need to know who the person really is. It may be that someone you really care about, your child, your parent, a relative or a friend has suddenly been swept off their feet by someone, and something just doesn't feel right to you. The effects can be devastating when people lie about who or what they are. The result can be a broken heart or even financial ruin. 24/7 Investigations can help you find the information you need and give you peace of mind.

What are some common signs that background checks may be required?

There may be times when an individual enters your life (or the life of a loved one) and some "red flags" are present making you feel that there is something not quite adding up. The following are some common signs that may require you to do a background check:

Is the individual secretive or elusive about their past?
Do they blame other people for their problems?
Do they claim that they have no family
Have they asked for money
Or do they just seem too good to be true

If you are experiencing any of these signs, then you may be wise to have a background check done on the individual in question before harm can come to you or your loved ones.

I have suspicions that my spouse is being unfaithful, but I am not ready to confront them until I am 100% certain. Is this something you can help investigate?

The suspected infidelity of a spouse or partner can be a very painful experience, and your world can suddenly feel like it has been turned upside down. You go back and forth between believing that something is going on and believing you are mistaken. You want to trust your spouse, you even feel guilty or bad about not trusting your spouse. However, something just doesn't feel right to you, and you need to know the truth. There are studies that show that 85% of the women who believe their partner is cheating are right and that 50% of men who think they have an unfaithful spouse are correct. For any given situation, people use our private investigation services because they have a need to find out the truth. We can assist you in determining if your spouse or partner is being unfaithful. Through surveillance, we will document their activities and identify who they are spending time with. We will obtain video and/or photographic evidence and provide you with an investigative report at the conclusion of the private investigation. In addition, when a case qualifies by meeting all of the legal criteria necessary, we can also utilize vehicle tracking devices.

I may be going through a divorce process with my spouse; can you help obtain the necessary evidence needed to ensure a fair settlement?

The end of a marriage can be one of the most difficult times in a person's life, one filled with pain, uncertainty and loss. The process of divorce is made all the more difficult, when having to agree on child custody arrangements, the splitting of assets, who is responsible for individual debts, and the payment of alimony. Perhaps you have concerns about your spouse's parenting skills, people he or she associates with, drug or alcohol use, violent or risky behavior that he or she engages in, or you might suspect infidelity. Having the facts to prove any of these can be highly beneficial to you, as it often provides leverage when negotiating property settlements, even in a no-fault divorce state such as Florida, where they have no legal standing. Being morally right and having good character still carries significant weight when negotiating a fair settlement agreement or reaching an agreement in child custody disputes. Through surveillance and private investigation, we can help you to obtain the proof you may need for a fair negotiation.